Planning, Counseling & Support

From the day of admission through a Resident’s entire stay with us, both family and Resident can count on counseling and support from our trained social service staff.

Provider Services assigns a staff member to each family when their loved one is admitted. This representative serves as a liaison between you and the facility. The representative keeps the family up-to-date on their loved one’s progress and is the point person for any issues the family may need to resolve. Encouraging open communication between facility and family members enables us to provide better service and greater satisfaction in care.

Taking our commitment even further, all of our administrative and patient care staff are trained in our philosophy of …Making a difference – one Resident at a time. Our comprehensive training program encourages every staff member to focus on the unique needs of you and your loved one while delivering quality service.

Careful discharge planning assures a smooth transition to independent living. To assist our Residents in adjusting to life after leaving our facility, we notify community resources and agencies that may be able to help. We also share this information with you and your loved one.